Industry / Paid-only Our Feedback Builds the Platforms Our Competitors Use The idea you hand your vendor gets built once and sold to every store on its platform, including the one down the street. By Waleed Cope / 27 Sep 2026
Strategy Everyone's Doing Wash and Fold. Almost None Run the Same Business. The CLA 2025 survey shows what that pricing spread is already doing to margins, and where it's headed. By Waleed Cope / 20 Sep 2026
Industry / Paid-only How the Word "Sophisticated" Rewrote Who Counts in Our Industry The term originally came from securities law with a specific meaning. Somewhere along the way, we adopted a different one. By Waleed Cope / 6 Sep 2026
Finance What 8,042 federal loans say about buying a laundromat One in 3 approved in 2006 ended in a write-off, and the ones since 2021 are only now entering the same timeframe. By Waleed Cope / 30 Aug 2026
Ownership / Paid-only The Owners Who Chose to Buy a Job Michael Huang has run a small Brooklyn laundromat for over 30 years. He'd never call what he does a job. By Waleed Cope / 16 Aug 2026
Industry / Paid-only Is Our Industry Built on Data or on Selection Bias? A confident retool claim at an industry event and what the numbers look like when I went looking for data. By Waleed Cope / 9 Aug 2026
Finance Why Laundry Equipment Has No Sticker Price The largest line item in a new store is the one without a researchable price. How that architecture works. By Waleed Cope / 12 Jul 2026
Industry / Paid-only Two Companies, 47 Distributors, Seven Years The distribution layer most operators treat as background infrastructure is consolidating faster than the industry tracks. By Waleed Cope / 5 Jul 2026
Strategy / Paid-only Why Hardware Ownership Doesn't Equal Operational Control Three case studies in vendor lock-in: McDonald's, Toast, and the laundry industry M&A. By Waleed Cope / 3 May 2026
Industry / Paid-only Motion Is Not Growth. Acquisition Without Retention Is Replacement. Sale. Trust. Brand. What every return visit earns, and what every lost client forfeits. By Waleed Cope / 19 Apr 2026
Industry Bear Markets, Bull Markets, No Markets Not because conditions never change. Because we've never measured them. By Waleed Cope / 12 Apr 2026
Finance / Paid-only A $5 Billion Industry With Little Public Financial Data The number most owner/operators are chasing was never published By Waleed Cope / 29 Mar 2026
