She didn't call me. The Marines have a name for that.
Downturns are the window where the long-horizon operator harvests what the short-horizon operator built.
The term originally came from securities law with a specific meaning. Somewhere along the way, we adopted a different one.
Michael Huang has run a small Brooklyn laundromat for over 30 years. He'd never call what he does a job.
A confident retool claim at an industry event and what the numbers look like when I went looking for data.
It doesn't feel like a decision. That's why it compounds.
The progress illusion shows up at every stage of the business.
The operator nobody talks about is outperforming the ones everyone does.
But enough to keep you out of your own business
Every sign was a conversation I didn't ask for