Industry / Paid-only Our Feedback Builds the Platforms Our Competitors Use The idea you hand your vendor gets built once and sold to every store on its platform, including the one down the street. By Waleed Cope / 27 Sep 2026
Strategy Everyone's Doing Wash and Fold. Almost None Run the Same Business. The CLA 2025 survey shows what that pricing spread is already doing to margins, and where it's headed. By Waleed Cope / 20 Sep 2026
Strategy / Paid-only Why Long-Horizon Operators Buy From Short-Horizon Sellers Downturns are the window where the long-horizon operator harvests what the short-horizon operator built. By Waleed Cope / 13 Sep 2026
Industry / Paid-only How the Word "Sophisticated" Rewrote Who Counts in Our Industry The term originally came from securities law with a specific meaning. Somewhere along the way, we adopted a different one. By Waleed Cope / 6 Sep 2026
Finance What 8,042 federal loans say about buying a laundromat One in 3 approved in 2006 ended in a write-off, and the ones since 2021 are only now entering the same timeframe. By Waleed Cope / 30 Aug 2026
Client Experience / Paid-only Why Community-Focused and Community-Embedded Laundromats Aren't the Same The industry uses one word for both. The research shows they're running different businesses. By Waleed Cope / 23 Aug 2026
Ownership / Paid-only The Owners Who Chose to Buy a Job Michael Huang has run a small Brooklyn laundromat for over 30 years. He'd never call what he does a job. By Waleed Cope / 16 Aug 2026
Industry / Paid-only Is Our Industry Built on Data or on Selection Bias? A confident retool claim at an industry event and what the numbers look like when I went looking for data. By Waleed Cope / 9 Aug 2026
Strategy A Case for a Better Buying Experience in Laundromat Equipment You can spend more on equipment than a Ferrari. Why is their buying experience better? By Waleed Cope / 2 Aug 2026
Strategy Why the Sales Experience Doesn't Follow the Price Tag Brian Wallace, the president of the CLA, put this question to a distribution group. By Waleed Cope / 26 Jul 2026
The Quarterly Review / Paid-only The Quarterly Review · Q2 2026 - The Compression Revenue, costs, and the shrinking middle in Q2 2026. By Waleed Cope / 24 Jul 2026
Finance / Paid-only The Unexamined Balance on Every Laundry Card Starbucks books it, the Fed described it in 2004, two class actions settled over it. Our industry hasn't publicly discussed it once. By Waleed Cope / 19 Jul 2026
