Market Share When 27,000 Stores Become 19,000 They had more stores than McDonald's and Starbucks combined. Then came the collapse Waleed Cope Sep 14, 2025 4 min read
Branding Why Don't Clients Know Your Name? Ralph asked many clients. Not one could name their previous laundromat. Not even once. Waleed Cope Sep 7, 2025 4 min read
Client Service Quarters, Cards, or Seashells The payment system doesn't matter when your fundamentals are broken Waleed Cope Aug 31, 2025 4 min read