Laundry Owners Warehouse, is a “One Stop Shop” with over 74,000 replacement parts, a full line of soap and supplies, and a wide variety of used commercial laundry equipment, all in stock and available at LOWlaundry.com.
Laundry Owners Warehouse also sells new commercial laundry equipment and is a proud member of the Dexter Laundry family, “Made in the USA” since 1894.
Today I want to answer a question I received from Rick a couple of weeks ago.
Rick asked, "We get a lot of 1-time Wash/Dry/Fold customers that I want to convert into weekly customers."
Before diving into the solution, we will need some data to develop a strategy.
I would ask Rick to put together some type of survey to get feedback from these clients who only use his service once.
Here are a few questions I would ask those clients to get their insights.
Pro-tip: Always make sure you get contact information (cell phone and email at a minimum) when people become clients so you can follow up with them.