A couple of months ago, a community member asked me the following question:
"I'm hoping to start a wash & fold business in my city. What do you recommend I have in place without fail? Capital is limited therefore I'd like to spend it wisely."
This led me to jot down a few different models of PUD that they could use. I came across those notes and thought it would be cool to share the models in Wash Weekly with some of their pros and cons.
Models of Pickup and Delivery:
- Laundromat PUD Service
- Drop Store PUD Service
- PUD You to Client (you do WNF or wholesaler)
- PUD Client to Partner (wholesaler)
Laundromat PUD Service
The most traditional model in the industry. In this model, you add PUD to your self-service laundromat.
- you have full control of the wash-n-fold process
- additional revenue stream for laundromat
- highest level of quality control
- easier to catch and fix errors with orders
- high startup cost (if you don't have a laundromat already)
- high labor cost
- adds more complexity to your self-service business
- depending on the volume of orders and staffing structure it could cause attendants to neglect the self-service side of the store
Drop Store PUD Service
A physical location that clients can visit as well as run your PUD out of. Typically in this case, you will be processing orders at another location (wholesaler or your laundromat).