Client Retention What BMW Did to My Laundromat Strategy What it taught me about keeping laundry clients loyal Waleed Cope Jun 1, 2025 4 min read
Client Retention The Faces, Present & Future Who is your laundry business for? Waleed Cope Aug 4, 2024 1 min read
Reviews Lazy on Opportunity How a business mishandled a 5-star review Waleed Cope Jul 28, 2024 2 min read
Client Service Terms of Sh*t How being flexible with your terms can build client loyalty. Waleed Cope Jun 16, 2024 4 min read
Client Retention Currency of Empty Pockets How we turn lost items into opportunities to build trust and client loyalty. Waleed Cope Apr 28, 2024 3 min read
Pickup & Delivery Rounder is Better Turn empty-handed trips into round trips with these 5 tips. Waleed Cope Mar 31, 2024 2 min read