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Today, we’re looking at a question that's been mentioned in many Coin Laundry Association online forums, online groups, and in-person events.
"Coin or card/electronic - which is better?"
The answer isn't as simple as you might think, or as portrayed in some discussions.
Both are better!
What?! Yes, both.
The type you need is based on the business you want to run and build. Let's break it down.
The Traditional Coin System
Clinking coins is a sound that's been associated with laundromats for many, many years. It's a sound that speaks to the traditionalists among us — those of us who value simplicity and familiarity.
Coin systems are straightforward to implement and maintain, and there are no processing fees to concern ourselves with.
Additionally, coin-operated payment systems are often more durable and have a longer lifespan. They're less likely to have technical issues, and when they do, they're usually easier and cheaper to fix.
Coin systems also offer a sense of immediacy and tangibility that some customers appreciate. There's a certain satisfaction in inserting coins and seeing the machine spring into action. Also, coin laundromats can be more accessible to clients who prefer to deal in cash, don't have access to credit or debit cards, or are unbanked.